I'm going to write about some trends I find running a healthcare review website - they will be bite-sized, and probably as much for myself as anyone else. They are personal thoughts so I'm keeping them here. One of them is how quickly doctors can respond when they get a negative review. This OB/GYN Susan Mueller in Paducah, KY is an example. She received one negative review, but clearly has a lot of satisfied patients as well. This seems like a smart way to manage her reputation. We were able to validate all of the reviews were genuine residents of the area.